Door to Door Home Collection Service

We pick you up and bring you back to your front door

At the start of your holiday one of our luxury fully air conditioned mini-buses with easy access will collect you from your own front door and ferry you and your luggage to the coach. Then on your return the mini-bus will be waiting ready to transport you and your luggage back home again.

The majority of our customers are on the connecting mini-bus for no longer than 2 hours. However, occasionally if we do not have the customer numbers from your area, a personal mini bus will collect you and any other passengers for the entire journey. We realise this is not ideal to some of our customers, however, we offer this as an alternative to cancelling your holiday.

If you require any clarification on this please ring Nigel on 03455 760 760.

Calls are charged at standard landline rates and may well be free with your inclusive minutes provided by your phone operator 

Departure day

Sit back in the comfort of your home, relax and wait for our Brend Tour driver to ring your doorbell. You will be informed of your departure time from home 1 week prior to departure.

Total luggage handling service

We take care of your luggage, from home collection until hotel room arrival.

Mini-bus transfer to coach

Subject to numbers travelling, our mini-buses will have to collect passengers at other local addresses before taking you to your area coach.

Meeting your coach

You will then be taken to your coach which will be waiting to start you on your onward journey.

Our area coaches will take you to the transfer point, where you and your luggage will then be transported to your hotel coach for the final part of your journey.

Arrive at your hotel

On arrival at your chosen hotel, you will be greeted by a member of the management team. Refreshments will be provided whilst your cases are being taken to your room.

Important Info: Home Pick-Ups

The Door to Door Home Collection Service only commences at street level and any customers living in multi or high-rise accommodation should be prepared to meet the driver with their luggage at street level (e.g. the foyer of flats). Due to luggage limitations we must be made aware of any large, bulky or unusual items you intend to take with you. Failure to do so may result in us refusing to take these items. If you are bringing a motorised scooter your travel companion must be able to take it apart and put it on the mini-bus/coach.

For that extra special touch, why not book a deluxe room?

3 star hotel: add £30.00 per person per night
4 star hotel: add £45.00 per person per night

Luxury Coaches

To make your journey more enjoyable all our coaches have:

  • Full air conditioning and thermostatic heating and ventilation
  • Air suspension with front step kneeling device for easy access
  • Toilet / Washroom
  • Curtains and double glazing
  • Hot and cold drinks facilities

Can I bring my own car?

You are free to drive yourself to your hotel, then relax and let our driver escort you for the remainder of your holiday. Discounts will be given on the full brochure price only.

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